Tuesday, February 1, 2011

Social Media - Lululemon


I chose to monitor Lululemon Athletica on Facebook for the past week. I went on about 4 times throughout the week and read all the way back to the beginning of January.

My perception of Lululemon has always been that they are a very high-class yoga wear company. I have made many purchases from there and have always noticed that the customer service is impeccable and the employees really take a genuine interest in their cliental.

As I followed Lulu on Facebook, I came to realize that employees of Lulu lemon and their followers are all very enthusiastic about not only Lulu clothing, but also yoga, and a healthy lifestyle. Positive thinking is also very prominent in the posts and blogs associated with Lulu Lemon.

Some of the most interesting things I found out are:

  • -       Most locations do yoga and healthy living classes
  • -       They have events in store to promote their brand
  • -       They offer personal help to clients
  • -       They post all their new products online
  • -       There’s a huge fan-base and all the feedback I saw was very positive.
  • -       They have a blog on their website
  • -       Manifesto – positive messages/encouragement
  • -       They are involved in organizations such as marathons, worldwide.
  • -       They have a page for their top rated products.
  • -       Each store has its own personal community calendar for events and classes
  • -       They are associated with iPhone and suggest applications on Facebook.
  • -       They offer music playlists on their Facebook page
  • -       They have tutorials on how to set up a yoga studio
  • -       They want to help boost values and reignite goals in their cliental

After seeing all these awesome, positive things that Lulu does, I support the brand so much more. I even “liked” them on Facebook. Their products are extremely expensive but I’ve come to realize that may be due to the fact that they are selling a complete lifestyle. They promote health and wellbeing and I think that they are a positive brand that I will continue to follow just due to their positive outlook and positive feedback.


No comments:

Post a Comment